Introduction
Rishta Connect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimonial platform.
By using Rishta Connect, you consent to the data practices described in this policy.
Information We Collect
Personal Information
- Name, age, and contact information
- Educational and professional background
- Family information and preferences
- CNIC verification data
- Profile photographs and media
Technical Information
- Device information and IP addresses
- App usage data and preferences
- Communication logs within the platform
- FaceTime meeting recordings (with consent)
How We Use Your Information
- Create and manage your profile
- Provide matchmaking services
- Verify user identities and prevent fraud
- Facilitate family meetings and communications
- Improve our services and user experience
- Send important updates and notifications
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent for matchmaking purposes
- With family members you designate as guardians
- To comply with legal obligations
- To protect our rights and prevent fraud
Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for all communications
- Secure servers with regular security audits
- Multi-factor authentication for sensitive operations
- Regular data backups and disaster recovery
Your Rights
You have the right to:
- Access and review your personal information
- Update or correct your profile data
- Delete your account and associated data
- Opt-out of marketing communications
- Request data portability
Data Retention
We retain your information for as long as your account is active or as needed to provide services. Upon account deletion, we will delete your personal information within 30 days, except where retention is required by law.
Children's Privacy
Rishta Connect is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
International Data Transfers
Your information may be transferred to and processed in countries other than Pakistan. We ensure appropriate safeguards are in place to protect your data during international transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Last Updated: January 2026